The fine print!

The details on booking, refunds, and rescheduling — clearly laid out so there are no surprises.

Booking your Event

All bookings require a 50% non-refundable deposit to reserve your date. Once we agree on your concept and price, your date is held for 48 hours while your deposit invoice is pending — if the deposit isn't received within that window, your date may be released to other bookings.

Once paid, your deposit covers the cost of pre-ordering materials, blocking off your date so we're not available for other bookings, and beginning setup planning for your event.

The remaining 50% balance is due 7 days before your event date.

Bookings must be made a minimum of 2 weeks in advance to allow time for discussing concept, design selection, materials ordering, and event prep.

Cancellation & refunds

Deposits are non-refundable. Once you've booked, we begin preparing for your event — blocking your date so others can't book it, and reserving supplies specific to your party.

If you cancel more than 7 days before your event: Your deposit is forfeited. No other charges apply.

If you cancel within 7 days of your event: Your deposit is forfeited, and a 20% inconvenience fee will be deducted from your remaining balance. The rest will be refunded to help cover the loss of your reserved date and prep work already underway.

If we have to cancel for any reason on our end, you'll receive a full refund of everything you've paid.

Rescheduling

We know life happens. If you need to reschedule, reach out as soon as possible — the earlier we know, the more we can help.

A $50 rescheduling fee applies to cover materials already prepped and time held for your original date.

Your new date must fall within 30 days of your original event date. If we can't find a date that works for both of us within that window, your deposit is forfeited.

Weather & venue cancellations

If severe weather, venue closure, or another circumstance outside your control prevents your event, we'll work with you to reschedule rather than refund. Your deposit will be applied to the new date.

Design selections

For experiences that include advance design selection, design choices must be finalized at least 10 days before your event so we can prep materials.

Hosts who don't submit design selections by the deadline will choose from what we bring on-site. There will be extra designs on sight for purchase individually for each party type to complete at the party or to take and make.

What's included

Every booking includes:

  • Full setup and teardown at your venue

  • All materials, tools, and hardware for your chosen experience

  • Guided instruction from start to finish

  • One finished piece per guest (extras may be purchased at the event)

We travel throughout Fort Wayne and the surrounding area. Travel fees may apply for events outside our standard service radius, use the contact form.

Our commitment to you

We're a small, one-person operation, and every party matters to us. If something unexpected comes up on your end, reach out — we'll do our best to work with you within reason. We ask that you do the same for us.

Questions before booking? Please use the contact form to send questions before booking.